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Flip the Bird Aviary

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Our Policies

Just a little about our policies.

Shipping

We will only ship birds on West-Jet or Air Canada. It will be at buyers expence and paid for before the flight is booked.
 

Returns and Health Guarantee

Flip the Bird Aviary takes great pride in the babies we raise and guarantee,  at the time of sale, that the bird(s) are in excellent health and disease free to the best of our knowledge.


Flip the Bird Aviary will provide each of our bird(s) with a
seven day health guarantee for PBFD, PSITTACOSIS, POLYOMA, and PACHECOS, non-treatable pre-existing conditions that affect the health and well-being of the bird(s) or genetic deformities.  This guarantee is only available PROVIDED you have the bird(s) tested by a QUALIFIED AVIAN VETERINARIAN. Valid documentation must be provided for verification from the QUALIFIED AVIAN VETERINARIAN!


Please make an appointment to visit your avian veterinarian prior to picking-up your bird, so that the health guarantee will cover the time period allotted.


This guarantee is only VALID if the bird(s) are not kept in the same air space as other birds in your home.  For this reason, we are happy to keep the bird(s) at our facility for one week past delivery date until DNA disease testing results are determined. The DNA disease testing will be done at your expense. If we receive verification that one of the above conditions  is diagnosed, YOU agree, at our discretion, that we will either refund the entire purchase price to YOU, or replace the bird(s) with another  one of the same species, sex (if known at time of sale) of similar  age.


In the event that you fail to have the bird(s) examined by a QUALIFIED AVIAN VETERINARIAN within the seven day period, the health and fitness guarantee stated above is
NULL and VOID.

 

In the event that the bird(s) die within the seven day guarantee period YOU must immediately refrigerate ( not freeze ) the body in a zip lock bag and deliver it to a QUALIFIED AVIAN VETERINARIAN or LABORATORY for a necropsy ( within 24 hours) to determine the cause of death.


Refund or replacement, if any, will be based on the cause of death ( PBFD, PSITTACOSIS, POLYOMA, PACHEOS, NON-TREATABLE PRE-EXISTING CONDITIONS THAT AFFECTTHE HEALTH AND WELL-BEING OF THE BIRD(S) AND GENETIC DEFORMITIES).


No refund or replacement on
inconclusive findings, only on the above conditions.  You MUST submit the leg band back to Love Shack Aviary along with a written necropsy report or there will be no refund or replacement.


Flip the Bird Aviary  cannot be held responsible for the cost of examination, testing, histopathology or necropsy.  Necropsy will only be covered, if death is caused by any of the conditions stated above.

All sales are final. No returns or refunds, except as stated above. While we make every effort to ensure our babies  are sweet, lovable and well socialized, there is no guarantee on how they will mature in your home.  You are responsible in the training and behaviour of your bird.

Used with permission from Darlene Johnson of Little Darlings.

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Flip the Bird is located in Beaverlodge Alberta Canada.

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